Tools that record user sessions and generate heatmaps to visualize user interactions, identify usability issues, and optimize UX.
FullStory and Hotjar together dominate AI responses for Session Replay & Heatmap Tools. Both brands consistently surface unprompted, with the model treating them as the default answers for most category queries. Brands outside the top two face a structural disadvantage: users are usually given these two before the model even considers alternatives.
Ranked by overall AI Visibility Score (geometric mean of LBA, Authority, and TOM). Click any brand for the full report.
| # | Brand | LBA | Authority | TOM | Overall |
|---|---|---|---|---|---|
| 1 |
FullStory
fullstory.com
|
78 | 99 | 100 | 92 |
| 2 |
Hotjar
hotjar.com
|
84 | 74 | 99 | 85 |
| 3 |
Microsoft
microsoft.com
|
69 | 56 | 57 | 60 |
| 4 |
LogRocket
logrocket.com
|
78 | 36 | 67 | 57 |
| 5 |
Contentsquare
contentsquare.com
|
71 | 33 | 66 | 54 |
| 6 |
PostHog
posthog.com
|
80 | 45 | 36 | 51 |
| 7 |
Smartlook
smartlook.com
|
74 | 17 | 61 | 43 |
| 8 |
Mouseflow
mouseflow.com
|
68 | 13 | 52 | 36 |
| 9 |
Amplitude
amplitude.com
|
78 | 6 | 16 | 19 |
| 10 |
Lucky Orange
luckyorange.com
|
64 | 1 | 22 | 11 |
| 11 |
Crazy Egg
crazyegg.com
|
76 | 0 | 17 | 6 |
| 12 |
OpenReplay
openreplay.com
|
65 | 6 | 0 | 6 |
| 13 |
Inspectlet
inspectlet.com
|
63 | 0 | 9 | 2 |
| 14 |
Glassbox
glassbox.com
|
64 | 0 | 2 | 1 |
| 15 |
Mixpanel
mixpanel.com
|
85 | 3 | 0 | 1 |
| 16 |
Quantum Metric
quantummetric.com
|
69 | 0 | 1 | 1 |
| 17 |
Sentry
sentry.io
|
72 | 0 | 0 | 1 |
| 18 |
SessionCam
sessioncam.com
|
54 | 0 | 0 | 1 |
| 19 |
UXCam
uxcam.com
|
72 | 0 | 0 | 1 |
| 20 |
A
Auryc
auryc.com
|
11 | 0 | 0 | 0 |
| 21 |
Browsee
browsee.io
|
19 | 0 | 0 | 0 |
| 22 |
Capturly
capturly.com
|
26 | 0 | 0 | 0 |
| 23 |
CUX
cux.io
|
16 | 0 | 0 | 0 |
| 24 |
Flowpoint
flowpoint.ai
|
19 | 0 | 0 | 0 |
| 25 |
Freshmarketer
freshmarketer.com
|
41 | 0 | 0 | 0 |
| 26 |
Heatmap.com
heatmap.com
|
30 | 0 | 0 | 0 |
| 27 |
LiveSession
livesession.io
|
39 | 0 | 0 | 0 |
| 28 |
MouseStats
mousestats.com
|
11 | 0 | 0 | 0 |
| 29 |
Plerdy
plerdy.com
|
41 | 0 | 0 | 0 |
| 30 |
Ptengine
ptengine.com
|
35 | 0 | 0 | 0 |
| 31 |
Session Rewind
sessionrewind.com
|
8 | 0 | 0 | 0 |
| 32 |
Squeaky
squeaky.ai
|
1 | 0 | 0 | 0 |
| 33 |
VWO
vwo.com
|
80 | 0 | 0 | 0 |
| 34 |
Yandex Metrica
yandex.com
|
59 | 0 | 0 | 0 |
Every brand in this leaderboard is scored against the same set of 269 shared Session Replay & Heatmap Tools prompts. The same prompts, same model, same iterations. So differences in scores reflect actual differences in AI visibility, not differences in measurement.
(LBA × Authority × TOM)^(1/3). Geometric mean is used so that any single weak metric pulls the overall score down, rather than being masked by strength elsewhere.
quality × meta × stability × share × recognition × 100. Read the full LBA methodology →