Overview Leaderboard Methodology
Industry Report

Multichannel Fulfillment Services

Providers that handle warehousing, pick-and-pack, and order fulfillment across multiple sales channels (marketplaces, stores, and platforms) with dropship and hybrid options.

Brands tracked: 37
Brands analyzed: 37
Last updated: 2026-04-22
Model: OpenAI GPT-5
Prompts: 287
Total responses: 1,470
Top Brand Overall?
ShipBob
90/100

Highest overall AI Visibility Score in this industry.

LBA Leader?
ShipStation
88

Highest score on the LBA metric in this industry.

Authority Leader?
ShipBob
100

Highest score on the Authority metric in this industry.

TOM Leader?
ShipBob
100

Highest score on the TOM metric in this industry.

ShipBob is the default answer in AI responses for Multichannel Fulfillment Services

When users ask ChatGPT, Claude, or Gemini about Multichannel Fulfillment Services, ShipBob is the brand that surfaces first - unprompted, consistently, and usually at the top of any list the model generates. ShipMonk is a close second, but the gap between them is meaningful. If you're competing in this space and you're not in the top handful, you're effectively invisible to AI-driven discovery.

Brand Leaderboard All 37 Multichannel Fulfillment Services brands ranked

Ranked by overall AI Visibility Score (smoothed geometric mean of LBA, Authority, and TOM with an LBA-based floor on Authority and TOM, see methodology). Click any brand for the full report.

# Brand LBA Authority TOM Overall
1
ShipBob
shipbob.com
 72
100
100
90
2
ShipMonk
shipmonk.com
 64
69
83
71
3
Amazon
amazon.com
 85
58
64
68
4
Red Stag Fulfillment
redstagfulfillment.com
 50
37
86
54
5
Flexport
flexport.com
 69
26
76
52
6
Deliverr
deliverr.com
 61
6
37
26
7
DHL
dhl.com
 80
8
21
26
8
FedEx
fedex.com
 84
8
21
26
9
Shopify Tax
shopify.com
 55
13
14
22
10
ShipStation
shipstation.com
 88
9
9
21
11
Radial
radial.com
 64
6
16
20
12
eFulfillment Service
efulfillmentservice.com
 42
4
27
19
13
ShipHero
shiphero.com
 71
7
7
17
14
Easyship
easyship.com
 64
6
6
16
15
Flowspace
flow.space
 63
6
6
16
16
Stord
stord.com
 64
6
6
16
17
Whiplash
whiplash.com
 27
6
18
15
18
Whitebox
whitebox.com
 38
4
16
15
19
byrd
getbyrd.com
 56
6
6
14
20
Shipfusion
shipfusion.com
 48
5
6
13
21
Huboo
huboo.com
 42
4
4
11
22
James and James Fulfilment
ecommercefulfilment.com
 43
4
4
11
23
Fulfillrite
fulfillrite.com
 37
4
4
10
24
Zendbox
zendbox.io
 36
4
4
10
25
Floship
floship.com
 33
3
3
9
26
F
Fulfillmentcrowd
fulfillmentcrowd.com
 33
3
3
9
27
Monta
monta.nl
 34
3
3
9
28
Q
Quiet Platforms
quietplatforms.com
 33
3
3
9
29
ShipBots
shipbots.com
 32
3
3
9
30
Rakuten Fulfillment
rakuten.com
 32
3
3
8
31
Salesupply
salesupply.com
 30
3
3
8
32
ShipOffers
shipoffers.com
 26
3
3
7
33
All Points
allpointsatl.com
 20
2
2
6
34
ShipNetwork
shipnetwork.com
 23
2
2
6
35
Omnipack
omnipack.com
 19
2
2
5
36
Dollar Fulfillment
dollarfulfillment.com
 2
0
0
1
37
ShipTop
shiptop.com
 3
0
0
1

How is this calculated? Methodology

Every brand in this leaderboard is scored against the same set of 287 shared Multichannel Fulfillment Services prompts. The same prompts, same model, same iterations. So differences in scores reflect actual differences in AI visibility, not differences in measurement.

Overall AI Visibility Score
Smoothed geometric mean of LBA, Authority and TOM. Authority and TOM are floored at LBA × 0.1 before the geometric mean (the same floor used in the per-metric cards above, so brand cards and the composite tell the same story). Formula: composite = ((LBA + 5)(Authority + 5)(TOM + 5))^(1/3) - 5. The floor keeps brands the model clearly recognises but doesn't yet recommend from collapsing to zero, while a single genuinely weak metric still pulls the composite down. Full methodology.
Shared industry prompts
For Authority and TOM, all brands in the industry are scored against the same 287 category prompts (e.g. "best SEO tools for agencies"). This makes brand-to-brand comparisons valid - everyone faces identical inputs. LBA prompts are per-brand because they ask brand-specific questions.
Latent Brand Association (LBA)
5 brand probes + 1 control prompt, each run 5 times in recall mode (no web search). LBA = quality × meta × stability × share × recognition × 100. Read the full LBA methodology →
LLM Authority
50 organic category prompts (discovery, comparison, problem and transactional intents), each run once in recall mode and once in retrieval mode. Score = frequency × log-decayed prominence × intent weight, then 50/50 averaged across the two modes. Read the full Authority methodology →
Top of Mind (TOM)
15 high-volume discovery prompts (sourced from Keywords Everywhere search-volume data), each run 5 times in pure recall mode (no web). Score = frequency × (0.5 + 0.5 × log-prominence), volume-weighted. Read the full TOM methodology →