Overview Leaderboard Methodology
Industry Report

Enterprise Collaboration Suites

Comprehensive platforms combining messaging, file sharing, meetings, document collaboration, and administration tools for large organizations.

Brands tracked: 37
Brands analyzed: 37
Last updated: 2026-04-22
Model: OpenAI GPT-5
Prompts: 287
Total responses: 1,470
Top Brand Overall?
Microsoft
100/100

Highest overall AI Visibility Score in this industry.

LBA Leader?
Microsoft
99

Highest score on the LBA metric in this industry.

Authority Leader?
Microsoft
100

Highest score on the Authority metric in this industry.

TOM Leader?
Microsoft
100

Highest score on the TOM metric in this industry.

Microsoft is the default answer in AI responses for Enterprise Collaboration Suites

When users ask ChatGPT, Claude, or Gemini about Enterprise Collaboration Suites, Microsoft is the brand that surfaces first - unprompted, consistently, and usually at the top of any list the model generates. Google is a close second, but the gap between them is meaningful. If you're competing in this space and you're not in the top handful, you're effectively invisible to AI-driven discovery.

Brand Leaderboard All 37 Enterprise Collaboration Suites brands ranked

Ranked by overall AI Visibility Score (smoothed geometric mean of LBA, Authority, and TOM with an LBA-based floor on Authority and TOM, see methodology). Click any brand for the full report.

# Brand LBA Authority TOM Overall
1
Microsoft
microsoft.com
 99
100
100
100
2
Google
google.com
 91
85
90
89
3
Salesforce
salesforce.com
 85
62
89
78
4
Slack
slack.com
 86
61
89
78
5
Zoom
zoom.us
 90
18
79
52
6
Zoom Workplace
zoom.com
 85
18
79
51
7
Atlassian
atlassian.com
 80
15
73
46
8
Cisco
cisco.com
 88
9
61
39
9
Webex
webex.com
 82
8
62
38
10
Notion
notion.so
 83
11
24
29
11
Box
box.com
 81
8
22
26
12
Asana
asana.com
 86
9
18
25
13
Dropbox
dropbox.com
 86
9
9
21
14
Monday CRM
monday.com
 70
7
15
21
15
Nextcloud
nextcloud.com
 86
9
9
21
16
Zoho
zoho.com
 75
7
13
21
17
Mattermost
mattermost.com
 77
8
8
19
18
DingTalk
dingtalk.com
 73
7
7
18
19
Bitrix24
bitrix24.com
 70
7
7
17
20
HCL Connections
hcl-software.com
 69
7
7
17
21
ONLYOFFICE
onlyoffice.com
 71
7
7
17
22
Rocket.Chat
rocket.chat
 71
7
7
17
23
Flock
flock.com
 63
6
6
16
24
GoTo
goto.com
 65
7
7
16
25
RingCentral Video
ringcentral.com
 66
7
7
16
26
Igloo Software
igloosoftware.com
 60
6
6
15
27
Lark
larksuite.com
 60
6
6
15
28
LINE WORKS
line-works.com
 60
6
6
15
29
Wire
wire.com
 60
6
6
15
30
eXo Platform
exoplatform.com
 57
6
6
14
31
Huddle
huddle.com
 58
6
6
14
32
IceWarp
icewarp.com
 50
5
5
13
33
MangoApps
mangoapps.com
 51
5
5
13
34
Stackfield
stackfield.com
 40
4
4
10
35
Talkspirit
talkspirit.com
 33
3
3
9
36
kMeet
infomaniak.com
 31
3
3
8
37
Wimi
wimi-teamwork.com
 31
3
3
8

How is this calculated? Methodology

Every brand in this leaderboard is scored against the same set of 287 shared Enterprise Collaboration Suites prompts. The same prompts, same model, same iterations. So differences in scores reflect actual differences in AI visibility, not differences in measurement.

Overall AI Visibility Score
Smoothed geometric mean of LBA, Authority and TOM. Authority and TOM are floored at LBA × 0.1 before the geometric mean (the same floor used in the per-metric cards above, so brand cards and the composite tell the same story). Formula: composite = ((LBA + 5)(Authority + 5)(TOM + 5))^(1/3) - 5. The floor keeps brands the model clearly recognises but doesn't yet recommend from collapsing to zero, while a single genuinely weak metric still pulls the composite down. Full methodology.
Shared industry prompts
For Authority and TOM, all brands in the industry are scored against the same 287 category prompts (e.g. "best SEO tools for agencies"). This makes brand-to-brand comparisons valid - everyone faces identical inputs. LBA prompts are per-brand because they ask brand-specific questions.
Latent Brand Association (LBA)
5 brand probes + 1 control prompt, each run 5 times in recall mode (no web search). LBA = quality × meta × stability × share × recognition × 100. Read the full LBA methodology →
LLM Authority
50 organic category prompts (discovery, comparison, problem and transactional intents), each run once in recall mode and once in retrieval mode. Score = frequency × log-decayed prominence × intent weight, then 50/50 averaged across the two modes. Read the full Authority methodology →
Top of Mind (TOM)
15 high-volume discovery prompts (sourced from Keywords Everywhere search-volume data), each run 5 times in pure recall mode (no web). Score = frequency × (0.5 + 0.5 × log-prominence), volume-weighted. Read the full TOM methodology →